We had to pick up something at the Clover Square Village last night so I stopped back at the postal outlet at Shopper's Drug Mart to pick up my books. It was a bit after 7:30pm.
I waited in line for 5 minutes. A woman sending a package couldn't decide how she wanted to send it and got prices on just about every imaginable way of getting her package to its destination.
Finally it was my turn. The clerk scanned the bar code. My package still hadn't arrived!
However, when I returned around 8:30am this morning my package was there and I now have my books in hand.
I did email a complaint into Canada Post. There's no point for the employees to lie and give a date and time to pick up something at an outlet if they won't have it there at that time. They can write in a different date and time, say 2 days later, as it was in my case. By the time I returned home this morning I'd received an email from Canada Post. They did not know about my second visit there last night. I was told in the email that my package was available for pick up as of 6:00pm October 1. An hour and a half before I showed up at Shopper's Drug Mart only to be told my package had not arrived yet.
I don't see the point in lying to consumers.
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