On Tuesday our Internet modem stopped working. We called Telus and after a walk through they determined it was toast and they'd send a new one in 4 to 5 business days.
So we're effectively without Internet. Here it is Thursday and I decide I should find a place with WiFi and check my email. In the past when we've had connection problems I've taken my laptop to the Wired Monk on the hill above Cloverdale, the little strip mall on 64th Avenue and 184th Street but I decided to try the other location in Cloverdale on the corner of 168th Street and 60th Avenue. I've been there in the past for drinks but never taken my laptop so I wasn't sure if they offer wireless Internet there but it doesn't hurt to check. I still don't have the answer. I turned into the parking lot to be greeted by a sign saying due to a burst pipe and cleaning the mess they are closed right now. OK, so off I go to the Monk on the hill.
Had my heart set on a strawberry Italian Soda but changed my mind when I got here and ordered a Creamsicle drink instead. Kind of wish I'd gone with my first choice. Oh, well. May end up getting one this weekend if my new modem doesn't show up tomorrow.
Showing posts with label Internet. Show all posts
Showing posts with label Internet. Show all posts
Thursday, July 22, 2010
Friday, October 16, 2009
Shaw is bugging me with junk mail
Is anyone else getting inundated with junk mail from Shaw trying to push their cable or phone services?
I had a bad experience with Shaw in 2000 when I was living in Dogwood Gardens. We had high speed Internet with them and decided to change over to Telus. Bottom line was the service from Shaw sucked. But that's neither here nor there. Some people will have a bad experience with a company and someone else will have a wonderful experience. When I lived at Dogwood Gardens we were on a business account with Shaw to provide cablevision to all the units. Cable was included in our monthly strata fee. We did not have individual accounts with Shaw. When the technician showed up to disconnect our Internet - about one month after we'd cancelled - he went to the tech service area. Didn't need to come into our house. While he was disconnecting the Internet he saw that we had cablevision. Well duh, like it or not, everyone at Dogwood Gardens had cablevision. It came out of our strata whether or not we even owned a TV set. This technician noticed that we did not have an account with Shaw for cablevision. No kidding. Dogwood Gardens was a business account, not individual accounts. So he decided we were stealing cable and took it upon himself to disconnect our cablevision. Without a word to us of course. Remember, he didn't have to come into our house. We phoned Shaw to say we had no service. And here we got the big runaround. Transferred to business accounts, transferred back to personal accounts, and back again. No one wanted to take responsibility for why we had no cablevision. After about 45 minutes we got a manager on the phone and it was discovered then that the Internet man had disconnected our cablevision. We were told it would be connected again in 3 days. Huh? Whose fault is it that some guy took it upon himself to willy nilly cancel our cable? You think they'd be out there lickety split to fix this, but they weren't.
I did fax a complaint to Shaw about it taking 3 days to reconnect our cablevision, but they did not have the courtesy to respond to me.
So I severed all ties with Shaw. I'll never use their TV service, phone, or anything else of theirs ever again.
When we moved into our current house a little over 2 years ago we've been receiving lots of junk mail from Shaw. And if that's not bad enough, in duplicate. One envelope will be addressed Current Resident Main. And the second one will be addressed to Current Resident Basement. What does Shaw think I'm going to do? Read one upstairs and then run down to the basement and read the other one? I've been sending them all back marked "refused" but they keep coming. I did complain to them that they didn't have the courtesy to respond to my fax from 2000 but have the audacity to send me junk mail in duplicate. This time I received a response from Shaw that they would remove my address from their mailing list. That was 5 months ago and the junk mail keeps coming in duplicate. Including two more today from Shaw Digital Cable wanting me to sign up for their service. And the odd thing was the phone number to sign up for their service can't be traced while doing a reverse search on www.411.ca.
How annoying can a company be?
I had a bad experience with Shaw in 2000 when I was living in Dogwood Gardens. We had high speed Internet with them and decided to change over to Telus. Bottom line was the service from Shaw sucked. But that's neither here nor there. Some people will have a bad experience with a company and someone else will have a wonderful experience. When I lived at Dogwood Gardens we were on a business account with Shaw to provide cablevision to all the units. Cable was included in our monthly strata fee. We did not have individual accounts with Shaw. When the technician showed up to disconnect our Internet - about one month after we'd cancelled - he went to the tech service area. Didn't need to come into our house. While he was disconnecting the Internet he saw that we had cablevision. Well duh, like it or not, everyone at Dogwood Gardens had cablevision. It came out of our strata whether or not we even owned a TV set. This technician noticed that we did not have an account with Shaw for cablevision. No kidding. Dogwood Gardens was a business account, not individual accounts. So he decided we were stealing cable and took it upon himself to disconnect our cablevision. Without a word to us of course. Remember, he didn't have to come into our house. We phoned Shaw to say we had no service. And here we got the big runaround. Transferred to business accounts, transferred back to personal accounts, and back again. No one wanted to take responsibility for why we had no cablevision. After about 45 minutes we got a manager on the phone and it was discovered then that the Internet man had disconnected our cablevision. We were told it would be connected again in 3 days. Huh? Whose fault is it that some guy took it upon himself to willy nilly cancel our cable? You think they'd be out there lickety split to fix this, but they weren't.
I did fax a complaint to Shaw about it taking 3 days to reconnect our cablevision, but they did not have the courtesy to respond to me.
So I severed all ties with Shaw. I'll never use their TV service, phone, or anything else of theirs ever again.
When we moved into our current house a little over 2 years ago we've been receiving lots of junk mail from Shaw. And if that's not bad enough, in duplicate. One envelope will be addressed Current Resident Main. And the second one will be addressed to Current Resident Basement. What does Shaw think I'm going to do? Read one upstairs and then run down to the basement and read the other one? I've been sending them all back marked "refused" but they keep coming. I did complain to them that they didn't have the courtesy to respond to my fax from 2000 but have the audacity to send me junk mail in duplicate. This time I received a response from Shaw that they would remove my address from their mailing list. That was 5 months ago and the junk mail keeps coming in duplicate. Including two more today from Shaw Digital Cable wanting me to sign up for their service. And the odd thing was the phone number to sign up for their service can't be traced while doing a reverse search on www.411.ca.
How annoying can a company be?
Tuesday, November 4, 2008
Going Shopping
When I was a kid I loved going shopping with my mother. Grocery shopping was the best. But there was a mall not too far from our house called Guildford. Anchored by the now defunct Woodward's department store, this was a 2 story outdoor shopping with a bakery, pet store, book store, and many other shops I've long since forgotten. The outdoor walkway was covered so if it was raining we didn't get too wet. There was also a movie theatre and below that a roller skating rink.
But changes were coming in the early 70's. The new concept for Guildford mall was to enclose the shopping area so that everything would be undercover. Eventually Eaton's was built on the other side of the road and a covered walkway with shops went over the street. The roller rink closed down and became a furniture store and over the years the space was broken down into several smaller stores. Guildford became one of the biggest and best shopping malls in the Greater Vancouver Area. I used to go there several times a month through the late 70's and early 80's.
However my shopping habits have changed in the past 10 years thanks to the Internet. I can get most of my Christmas shopping done in November. These days when I go shopping I don't head to the mall. I go to some big box stores but most of my shopping is done online. Even grocery shopping I go to local produce stores once a week or so and do the majority of my grocery shopping once a month or even less.
As for things like clothes and household necessities I buy them as I need them and I don't normally head to the mall for buying. Recently I was part of a discussion about shopping at malls. The consensus is that the majority of people in shopping malls these days are seniors, teenagers, and mothers with young children. I had to think back to the last time I was in a mall, and it was quite some time ago. I'd run in on my way home from dining out because I knew a card shop was in there and I had to buy a birthday card.
The Internet has changed our shopping habits. Retailers on the Internet do not have to pay the high prices of leasing space in a mall. A website is a fraction of that cost.
Its time to get on the wave and that's why we opened our online store. We sell make up, health care products like shampoo, toothpaste, and vitamins. We also sell Perfect water, energy drinks, weight loss products and snacks. In addition we've partnered with over 500 stores and refer people to shop online. Check us out: www.ditto4u.ca
But changes were coming in the early 70's. The new concept for Guildford mall was to enclose the shopping area so that everything would be undercover. Eventually Eaton's was built on the other side of the road and a covered walkway with shops went over the street. The roller rink closed down and became a furniture store and over the years the space was broken down into several smaller stores. Guildford became one of the biggest and best shopping malls in the Greater Vancouver Area. I used to go there several times a month through the late 70's and early 80's.
However my shopping habits have changed in the past 10 years thanks to the Internet. I can get most of my Christmas shopping done in November. These days when I go shopping I don't head to the mall. I go to some big box stores but most of my shopping is done online. Even grocery shopping I go to local produce stores once a week or so and do the majority of my grocery shopping once a month or even less.
As for things like clothes and household necessities I buy them as I need them and I don't normally head to the mall for buying. Recently I was part of a discussion about shopping at malls. The consensus is that the majority of people in shopping malls these days are seniors, teenagers, and mothers with young children. I had to think back to the last time I was in a mall, and it was quite some time ago. I'd run in on my way home from dining out because I knew a card shop was in there and I had to buy a birthday card.
The Internet has changed our shopping habits. Retailers on the Internet do not have to pay the high prices of leasing space in a mall. A website is a fraction of that cost.
Its time to get on the wave and that's why we opened our online store. We sell make up, health care products like shampoo, toothpaste, and vitamins. We also sell Perfect water, energy drinks, weight loss products and snacks. In addition we've partnered with over 500 stores and refer people to shop online. Check us out: www.ditto4u.ca
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